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LaundryBags.com Return Policy

 Return Time Frame:
  • You have 30 days from the date of invoice to initiate a return subject to our return policy outlined below.  All sales are final after 30 days. 
  • On large orders we reserve the right to charge a restocking fee.  Example: The maximum we charge for shipping is $44.95 on this website.  Even though you were charged $44.95 for shipping we might have been charged several hundred dollars to ship the items to you.  We absorb this additional cost on large orders.  If large orders are returned we will impose a restocking fee to recover our "actual lost" shipping costs.   

To Qualify for a Return:

  • You can either email or telephone us and request a Return Merchandise Authorization (RMA) number.  Return shipments made without a valid RMA number clearly written on the outside of the box will not be accepted.
  • All products must be in the original manufacturer's packaging, contain all of the original literature, be unused, and in a resalable form.
  • Items shown on the website as SECOND QUALITY cannot be returned.  Second quality sales are final.
  • If you receive an item with Manufacturer Sewing Defects  we will replace the item for you and we will pay for the domestic shipping on the exchange.    
  • Returned items that are used, damaged, or are missing parts will not be accepted.  The item needs to be returned in the same condition as when it was shipped to you.
  • You are responsible for shipping costs to return products that are authorized an RMA number.
  • Special orders are not returnable. Screen printed orders are non returnable.
  • All special orders are non returnable.  If we have items made overseas for you the items are non returnable.  All sales and shipments made on FOB terms from China are final.  We can order items in directly from China for you and have the items imported with our regular items.    

All items returned under this return policy are eligible for a full refund of the product purchase price, minus shipping.  Items returned to us that do not follow this return policy may be returned to you at your expense.  If you deny delivery we will charge you the shipping cost.

We reserve the right to issue a RMA number in some circumstances that do not meet this return policy.

Returning an Item:

  1. You can either email or telephone us and request a Return Merchandise Authorization (RMA) number.  Return shipments made without a valid RMA number clearly written on the outside of the box will not be accepted.
  2. Click Here to Email Us  or telephone us at (888) 388-5862. 
  3. Pack the item in the box it was mailed to you in or a comparable box.
  4. Enclose a copy of the original invoice in the box.  If you have misplaced the invoice please provide your name, address, telephone number, order number and telephone number inside of the box.
  5. We will not accept COD returns. 
  6. You are responsible for paying for the return shipment.

Mail the Return to:

 

 

Assisted Living Store, Inc.
dba
LaundryBags.com
Returns Department
199 Bridgepoint Drive
South Saint Paul, Minnesota 55075

You MUST email us and receive a Return Authorization Number.  We will not accept any returns on product that do not have this number clearly written on the outside of the shipping package.


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